Frequently Asked Questions
What Jewellery services do you offer?We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
How do I get started on a bespoke design and how long will it take Getting started is simple. Reach out through our contact form or drop an email—we’ll walk you through the next steps and answer any questions along the way. every custom starts with a conversation. average bespoke order time is 8-10 weeks we will be in touch with you all along your designs journey
What makes you different?With over 30 years experience across all aspects of the Jewellery trade with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
What designs do you have ready to ship During the year our shop will have limited drops of concepts that are in stock ready to ship if the shop tab is visible we have some pieces available. All drops will be FCFS and announced via our mailing list and social media platforms
Where are you located We have a private workshop in London that isn’t open to the public design consultations can be arranged in the WC2H 9JQ area
How do you ship We Currently only ship within the united kingdom given the current uncertainties with tariffs and the euro zone GSP system
All UK orders are spent by Special Delivery